100% Online & Self-Paced
10 PDUs Available
Professional Support
Relevant Skills
Course Overview
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
- Understand what communication is
- Identify ways that communication can happen
- Identify barriers to communication and how to overcome them
- Develop their non-verbal and paraverbal communication skills
- Use the STAR method to speak on the spot
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Adeptly converse and network with others
- Identify and mitigate precipitating factors
- Establish common ground with others
- Use “I” messages
- Module One: Getting Started
- Module Two: The Big Picture
- Module Three: Understanding Communication Barriers
- Module Four: Paraverbal Communication Skills
- Module Five: Non-Verbal Communication
- Module Six: Speaking Like a STAR
- Module Seven: Listening Skills
- Module Eight: Asking Good Questions
- Module Nine: Appreciative Inquiry
- Module Ten: Mastering the Art of Conversation
- Module Eleven: Advanced Communication Skills
- Module Twelve: Wrapping Up
COURSE FEATURES
Videos
Engage yourself with self-explanatory videos
Training Manual
Access to downloadable training material for reference after training
Training Assessment
Gain access to practice quizzes to help you improve your knowledge.
Forum
Engage in a discussion with other professionals about ideas and points of view on relevant subjects.
30 Days Access
Gain complete 24hours access to your course within 30 Days
Certificate
Get downloadable certificate after the completion of your course
Online Self-Paced
Learn from the comfort of your home, office or anywhere you are-
Gain access to your course from the comfort of your home or office