100% Online & Self-Paced
10 PDUs Available
Professional Support
Relevant Skills
Course Overview
Benjamin Franklin once said, ‘In this world nothing can be said to be certain, except death and taxes.’ We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one’s life. Without control, you are putting limits on what you can accomplish in your personal and professional life.
Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management workshop will help teach participants how to identify their anger triggers and what to do when they get angry.
- Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
- Know common anger myths and their factual refutations.
- Know the helpful and unhelpful ways of dealing with anger.
- Understand the difference between objective and subjective language.
- Know tips in identifying the problem.
- Express a feeling or position using I-messages.
- Negotiation and solution-building.
- Reflect on one’s hot buttons and personal anger dynamics.
- Learn and practice de-escalation techniques.
- Module One: Getting Started
- Module Two: Understanding Anger
- Module Three: Do’s and Don’ts
- Module Four: Gaining Control
- Module Five: Separate the People from the Problem
- Module Six: Working on the Problem
- Module Seven: Solving the Problem
- Module Eight: A Personal Plan
- Module Nine: The Triple A Approach
- Module Ten: Dealing with Angry People
- Module Eleven: Pulling It All Together
- Module Twelve: Wrapping Up
COURSE FEATURES
Videos
Engage yourself with self-explanatory videos
Training Manual
Access to downloadable training material for reference after training
Training Assessment
Gain access to practice quizzes to help you improve your knowledge.
Forum
Engage in a discussion with other professionals about ideas and points of view on relevant subjects.
30 Days Access
Gain complete 24hours access to your course within 30 Days
Certificate
Get downloadable certificate after the completion of your course
Online Self-Paced
Learn from the comfort of your home, office or anywhere you are-
Gain access to your course from the comfort of your home or office