Communication Strategies

100% Online & Self-Paced

10 PDUs Available

Professional Support

Relevant Skills

Course Overview

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

COURSE OBJECTIVES

Understand what communication is
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop their non-verbal and paraverbal communication skills
Use the STAR method to speak on the spot
Listen actively and effectively
Ask good questions
Use appreciative inquiry as a communication tool
Adeptly converse and network with others
Identify and mitigate precipitating factors
Establish common ground with others
Use “I” messages

COURSE OUTLINE

Module One: Getting Started
Module Two: The Big Picture
Module Three: Understanding Communication Barriers
Module Four: Paraverbal Communication Skills
Module Five: Non-Verbal Communication
Module Six: Speaking Like a STAR
Module Seven: Listening Skills
Module Eight: Asking Good Questions
Module Nine: Appreciative Inquiry
Module Ten: Mastering the Art of Conversation
Module Eleven: Advanced Communication Skills
Module Twelve: Wrapping Up

COURSE FEATURES

Videos

Engage yourself with self-explanatory videos

Training Manual

Access to downloadable training material for reference after training

Training Assessment

Gain access to practice quizzes to help you improve your knowledge.

Forum

Engage in a discussion with other professionals about ideas and points of view on relevant subjects.

30 Days Access

Gain complete 24hours access to your course within 30 Days

Certificate

Get downloadable certificate after the completion of your course

N15,000

Gain access to your course from the comfort of your home or office