Emotional Intelligence

100% Online & Self-Paced

10 PDUs Available

Professional Support

Relevant Skills

Course Overview

Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

COURSE OBJECTIVES

Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.

Understand, use and manage your emotions.

Verbally communicate with others.

Successfully communicate with others in a non-verbal manner.

Identify the benefits of emotional intelligence.

Relate emotional intelligence to the workplace.

Balance optimism and pessimism.

COURSE OUTLINE

Module One: Getting Started
Module Two: What is Emotional Intelligence?
Module Three: Skills in Emotional Intelligence
Module Four: Verbal Communication Skills
Module Five: Non-Verbal Communication Skills
Module Six: Social Management and Responsibility
Module Seven: Tools to Regulate Your Emotions
Module Eight: Gaining Control
Module Nine: Business Practices (I)
Module Ten: Business Practices (II)
Module Eleven: Making an Impact
Module Twelve: Wrapping Up

COURSE FEATURES

Videos

Engage yourself with self-explanatory videos

Training Manual

Access to downloadable training material for reference after training

Training Assessment

Gain access to practice quizzes to help you improve your knowledge.

Forum

Engage in a discussion with other professionals about ideas and points of view on relevant subjects.

30 Days Access

Gain complete 24hours access to your course within 30 Days

Certificate

Get downloadable certificate after the completion of your course.

N20,000

Gain access to your course from the comfort of your home or office